• Try to schedule the appointment for the person's best time of day. Also, ask the office staff what time of day the office is least crowded.
• Let the office staff know in advance that this person is confused. If there is something they might be able to do to make the visit go more smoothly, ask.
• Don't tell the person about the appointment until the day of the visit or even shortly before it is time to go. Be positive and matter-of-fact.
• Bring along something for the person to eat and drink and any activity that he or she may enjoy.
• Have a friend or another family member go with you on the trip, so that one of you can be with the person while the other speaks with the doctor.

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